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Returns and Refunds Policy

Our refund and returns policy lasts 15 days. If 15 days have passed since your purchase, we can’t offer you a full refund or exchange.

10% deducted from the refund for returning items. Refunds will be processed within 15 days after we receive and inspect the returned product.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers, or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

      • Gift cards

      • Downloadable software products

      • Some health and personal care items

    To complete your return, we require a receipt or proof of purchase.

    Please do not send your purchase back to the manufacturer


    Thanks for purchasing our products at https://pitchingmachinevalley.com operated by Atlasio LLC.

    If you are not entirely satisfied with your purchase, we’re here to help.

    We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked.

    You may return it with your original sales receipt, gift receipt or original packaging slip. We will happily exchange the item or refund your full purchase price. For some items we offer partial refunds. Please check the refund policy of the individual items while placing order.

    To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging and needs to have the receipt or proof of purchase.

    An item not marked as non-returnable on the product detail page is eligible for return within the applicable return window if it fulfills one or more of the following conditions:

    • Was in a physically damaged condition at the time of delivery
    • Has one or more parts of accessories missing
    • Does not match with what was ordered

    In order to be eligible for a refund

    • you have to return the product within 15 calendar days of your purchase

    If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.

    If you would like to request a refund, please feel free to contact us by

    • Email : support@pitchingmachinevalley.com

    Sale:

    You can get a refund for items on sale, provided they are in good condition with tags intact.

    Late or missing refunds:

    If you haven’t received a refund, first check your bank account again or contact the bank.
    If you’ve done all of this and you still have not received your refund yet, please contact us.

    Contact our customer services department to get a free shipping label.

    • Email : support@pitchingmachinevalley.com

    Shipping:

    You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non ­refundable.

    Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

    Refund:

    After we receive the product, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. Note that it may take 15 business days for a refund to show up on your account or credit card statement.

    If you have any additional questions, feel free to contact us using the contact information below.

    Address: Atlasio LLC 5 Revere Dr Ste 200. Northbrook IL 60062, United State
    Phone: +1681-801-2895

    Phone: +17738374617


    Email : support@pitchingmachinevalley.com


    Need help?

    Contact us at support@pitchingmachinevalley.com for questions related to refunds and returns.

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